+44 (0)1749 345007 ecustoms.uk@sgs.com

Customer Support

Offering first class UK based customer service.

SGS E-CUSTOMS has worked hard to build a reputation for providing excellent customer support and maintaining good customer relationships.

Our teams understand that all problems are important no matter how big or small, they are also used to supporting time sensitive queries which demand quick or instant turnarounds. Any problem can a headache and we're here to help take the pain away, whether it is with Customs clearances, Transits, Product Conformity or Software Isuues.

Our Service

Our customer service team are ready to help you with any query you might have.


Live Chat

Get instant answers by speaking with our customer service team through our Live Chat
Chat: Live Chat

Telephone

Need to speak to someone immediately, contact our dedicated telephone help desk
Tel: +44 (0)1749 345 007

Email

You can contact us by email our customer service team will always respond to you.
Email: ecustoms.uk@sgs.com

Priority

If you have an active support contract with SGS you will recieved priority support
Contact

Why Us
Experienced

Supporting business with customs solutions since 1986.

Quality Service

Offering quality customer service is very important to our team.

UK Based

Our service teams are based in the UK and provide dedicated telephone support.

Our Statistics

Although we don't focus on statistics, our track record for consistent and quality support is important to our team and our customers.

Calls
40%
Satisfied Customers
100%
Next Release
55%
Utilisation
75%
FAQ
Documents are certified by the chamber of commerce, you can use our eCert software to do this online, follow this link to ecert.sgs.com/uk.
You can use our FREE online dangerous goods note app by clicking this link.